Contact Group

Workflows > Endpoints > Contacts > Contact Group

Purpose: Retrieve or update contact groups.

This workflow is typically used in cases where contact groups are needed to group contacts, and this information need to be updated to Go or retreived from Go by an integrated application.

A contact entity (customer/employee/supplier) can be assigned to multiple contact groups.

Regardless of the direction of the data flow, we highly recommend that the integrating party store the Id's of the PowerOffice objects. In general, the id's of all the various PowerOffice entities are the preferred mapping key, as they are uniquely assigned by the system and cannot be changed.

Endpoint

Description of core flow

Synchronize to Go:

  1. Check whether the contact group object already exists in Go

  2. Create or update information

  3. Assig contact objects to group

Synchronize from Go

  1. Check if there are any new or newly updated contact groups in Go

  2. Retrieve the desired fields and information

Prerequisites

  • Access to the ContactGroups access privelige

  • The client need at least one active subscription of a PowerOffice Go module

Related workflows

Dictionary/Terminology

N/A